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Google Workspace (Google Groups)

This guide shows how to set up your privacy@company.com domain for email forwarding in your Google Workspace using Google Groups.

If the email address already exists this only affects new messages going forward; it does not import historical mail already in the group.

Forwarding addresses are unique per organization. Copy the exact value from step 3 on either the Account Settings > Domain page or the Onboarding Domain Setup page in your TrueVault app. It will look like inbound@dx5jjyde5.mx.truevault-app.com, where dx5jjyde5 is specific to your organization.

Prerequisites​

  • Google Workspace Admin user (or user who has control to manage Google Groups)

Setup​

  1. Log in to Google Workspace Admin.
  2. On the left, expand Directory, then select Groups.

Directory -> Groups

  1. Click Create group.

Create group button

  1. On Group details, fill in the following:

Group name:

Privacy Inbox - TrueVault

Group email:

privacy

Group details form

  1. Click Next.
  2. Update the Group settings to match this screen. The key ones to add are:
    • External -> Who can post (make sure it is selected)
    • Allow admins to add external members

Group settings

  1. Click Create Group, then click Done.

It can take a few minutes for the new group to load. If you don't see it right away, refresh the page and try again.

  1. Select the group.

Select the group

  1. In the TrueVault app, copy your forwarding address from step 3 on either the Account Settings > Domain page or the Onboarding Domain Setup page.

Copy the TrueVault forwarding address

  1. Click Add members, paste that forwarding address, then click Add to Group.

Add members

  1. You're all done! Return to the TrueVault app and complete the next steps there.
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